Privacy Policy
Last updated: July 27, 2026
Overview
The Exchange, operated by The Musicians Club, is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data.
Information We Collect
Account Information
Name, email address, phone number, and location when you create an account.
Listing Information
Details about items you list for sale, including descriptions, photos, and pricing.
Transaction Information
Records of purchases, sales, messages between users, and payout details.
Usage Information
Pages visited, searches performed, listings viewed, and other interactions with the platform.
Private Buyer Requests
Instrument preferences, budget range, location, contact details, and notes you submit to the private buying desk.
How We Use Your Information
• To operate and improve the marketplace
• To process transactions and payouts
• To communicate with you about your account, orders, and listings
• To provide personalized recommendations
• To privately match buyer requests with reviewed inventory
• To prevent fraud and enforce our terms of service
• To send marketplace updates and newsletters (with your consent)
Information Sharing
We do not sell your personal information. We share information only as needed to operate the marketplace:
• Between buyers and sellers — Name and location are shown publicly on listings and profiles
• Buyer requests — Requests, notes, budgets, and contact details remain private to authorized Exchange operators and are not published to sellers
• Payment processors — To process transactions securely
• Legal requirements — When required by law or to protect our rights
Your Rights
✓ Access and download your personal data
✓ Update or correct your information in Account Settings
✓ Request deletion of your account and data
✓ Opt out of marketing communications
✓ Object to certain data processing activities
Cookies
We use essential cookies to keep accounts and checkout working. Optional analytics is not loaded unless you choose “Accept optional.” Use “Cookie choices” in the footer at any time to change that choice; browser controls can also remove stored cookies.
Contact
For privacy-related questions or to exercise your rights, contact us at The Musicians Club Contact Page.